The Breede Valley Municipality Mobile Application allows the Municipality to effectively connect, communicate with, and service residents across all socio-economic strata by delivering mobile application services to every type of mobile phone (smart and non-smart) and all digital devices.
The benefits of using direct channels of communication, particularly via mobile devices, for the Municipality are fourfold: the technology can improve management; it promotes a greater understanding of residents; it reduces the costs of public participation and ultimately it will improve service delivery.
The benefits for residents are that they have a direct channel of communication with the Municipality; are able to interact with the Municipality and have access anytime and anywhere – all at reduced costs in time and money.
These are some of the features and functions you can expect when using BVM Mobile:
- Notifications – Contextualised communications from the Municipality
- Fault Logging – You can log faults or queries directly from the App
- Agent Chat – Live chat to a Citizen Support Agent
- Click to Call – A list of important contact numbers for the Municipality’s various divisions that can easily be dialled directly from the App
- Facebook Feed – In App access to the Municipality’s Facebook communications
- Feedback – Option to send any type of feedback directly to the Municipality
- Share – Ability to virally share the App with your friends and family
We hope you enjoy using BVM Mobile and we look forward to receiving your feedback.